Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en TruGreen (East Detroit, MI) en may 2011
Entrevista
You go through 2 interviews. Basically explaining how to handle situations with customers and being on your own. it wasn't a difficult or hard interview to go through. Once you get to a second interview you are hired in to the company. Money seems to be the main focus in getting hired and where you're needed.
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en TruGreen (Springboro, OH) en feb 2011
Entrevista
It started with an online assessment that seemed to test for basic reading/math/locating skills, followed by an online ethics assessment. From there I was called for an interview with the service manager, who oversees lawn technicians. During this interview, I was asked about my customer service skills, and some probing questions to assess the depth of my knowledge of lawncare and landscaping(not a pre-requisite). The next step in the interview process is a second interview a few days later with the general manager for the branch. This interview is more of the same questions from the first interview, and highly sales-focused. An offer will be given at the end of the second interview for $12.00/hour pending drug test and background check(the background check doesn't have to be especially clean apparently).
I understand that this process has changed a bit this year; if you have a pulse, they'll hire you at Springboro OH location. They do not require a high school diploma or clean criminal record.
Preguntas de entrevista [1]
Pregunta 1
What is an example of a customer you've had that was upset and how did you handle the situation.