Very disappointing, one of the worst interview processes I've ever had. I applied to the company through a recruiter and despite being told that I was one of two candidates shortlisted for a face to face interview due to my "highly desirable" ABI experience, it took nearly 4 weeks for them to schedule an interview with me (each week they said they would have a date soon). Once an interview was scheduled, I was then asked to come to their head office for a face to face interview which was in Birmingham. I'm based in London so I was surprised that they did not want to first have a telephone conversation or skype interview to gain more information prior to asking me to travel all that way to see them, but they didn't want to do this. I arrived at the interview to find that I was to be interviewed by two individuals rather than the one that i was told, and the whole interview lasted a whole 10 minutes!! One question in they found that they had misunderstood my previous work experience and I was no longer a fit for the role as I wouldn't meet their requirements. I found their tones condescending and cold. There was no apology or acknowledgment for the time and cost incurred by me to attend the interview (10 hours total for travel roundtrip and 75GBP). I suggested that perhaps a phone call prior to the asking to attend face to face would have clarified this miscommunication between the recruiter and the HR department and their response was, "ya it's a shame." I was told that the time was not wasted, however, as it was a "networking opportunity" for me and that I should apply for one of their lower level positions in future. I would never apply to this company again. I could never work for a company that was so disrespectful of their candidates' time and so inconsistent with their values with being person-centered. It was a horrible experience from start to finish.