Thank you for sharing your feedback. TimelyCare partners with third-party recruiting firms for certain positions, and we do not receive updates on every candidate who engages with those firms before they are formally submitted to our internal recruiting team. If a candidate is not moved forward at the submission stage, follow-up communication is handled by the recruiting agency. When a candidate is submitted and their qualifications align with the role, our team reaches out directly to begin the interview process. Once a candidate speaks with our internal recruiting team or interviews with a TimelyCare team member, we pride ourselves on providing timely, personalized follow-up regardless of the outcome. Candidate experience and communication remain extremely important to TimelyCare's internal recruitment team. We provide status updates throughout the process to ensure candidates remain informed and engaged. We are sorry to hear your experience with a third-party recruiter did not reflect the standards we expect through the hiring process, and we appreciate you bringing this to our attention as we continue to strengthen our recruiting partnerships.