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      Búsquedas relacionadas: Evaluaciones de The Cigna Group | Empleos en The Cigna Group | Sueldos en The Cigna Group | Prestaciones en The Cigna Group
      Entrevistas en The Cigna GroupEntrevistas para el cargo de Customer Service Representative (CSR) en The Cigna GroupEntrevista en The Cigna Group


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      Entrevista para Customer Service Representative (CSR)

      17 de jul de 2024
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en The Cigna Group

      Entrevista

      I applied online for a remote position, received an email from recruiter next day asking to schedule a screening interview via webx. There was only 1 date available for the following Tuesday so I scheduled it. Recruiter seemed nice, she told me I didn’t have to be on camera, but she seemed to rush the interview, and asked if I had anymore questions, At the end I told her I didn’t feel like I expressed my experience enough so I volunteered more details, she then said the next step would be to do a video interview with the hiring managers and I would be receiving an email with additional questions and an email to schedule. Received the email from recruiter about 2 hours later, sent the information back and received an additional email asking to schedule a couple hours later. I didn’t check my email till later but email said I had 24 hours to respond, when I clicked to schedule, it said no time slots were available. I sent a screenshot to the recruiter. Will update when I get a response UPDATE: So I had my 2nd interview today July 24th it seemed to go very well. This time it was on camera, and the supervisor who interviewed me was very friendly and engaging. She forgot to turn her mic on in the beginning and I had made a gesture that her mic was off. I told her she should do that on purpose with every interview cause it deffinately broke the ice. I think she found that funny. The interview consisted of several basic interview questions afterwards she said I would recieve a notification 24 to 48 hours. Fingers crossed I got the job. Update: Recruiter called me today to tell extend an offer.. I GOT THE JOB. it is contingent based on a drug test and background.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell about a time you dealt with an angry customer.. How did you handle it?
      Responder pregunta
      3

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative (CSR) en The Cigna Group

      Entrevista para Customer Service Representative (CSR)

      31 de mar de 2026
      Candidato de entrevista anónimo
      Nairobi
      Sin ofertas
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en The Cigna Group (Nairobi)

      Entrevista

      A long of Interview process that begins with an initial screening call then another interview that's more extensive etc. and Pre-employment process takes a bit of time with the background checks which is very extensive from my experience

      Preguntas de entrevista [1]

      Pregunta 1

      Skills you posses that make you fit for the job
      Responder pregunta
      1

      Entrevista para Customer Service Representative

      12 de may de 2026
      Candidato de entrevista anónimo
      Bengaluru
      Sin ofertas
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Me postulé a través de una recomendación de un empleado. El proceso tomó 1 semana. Acudí a una entrevista en The Cigna Group (Bengaluru) en abr 2026

      Entrevista

      I was referred through a friend. And on the next day i had to give the in office interview. I was fully prepared and the interview went very good. the interviewer was impressed by my answer and it was evident enough. by the end of the interview the interviewer did ask me about the person who refer me and about the CTC that i last had in my previous organization. and just then Interviewers face went low and he became serious for no reason. though he was talking to me professionally, but he was a bit skeptical and was asking me unnecessary question that was not even related to the role or the process. Later the only reason why they rejected my application was because my previous package was higher then what they had a budget for this role. I agreed with the offer, but still they were concerned as the the interviewer had a very off mindset with the person who referred me. and without giving any feed back, they just kept an email stating that my profile doesn't aligns with the requirement. and technically i have 4+ years of experience in Customer Consultant for B2C, B2B and C2B customers with SaaS and Telecom tools. I felt very bad, as they really bought there own personal agenda in between a candidate and the job the candidate is applying for.

      Entrevista para Customer Service Representative (CSR)

      29 de ene de 2026
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en The Cigna Group

      Entrevista

      I had a phone screen with a virtual interview it was easy and more of a get to know you interview. The interview process was an easy process. she only asked me 5 situational questions

      Preguntas de entrevista [1]

      Pregunta 1

      Describe where you encountered a difficult customer how did you handle it?
      Responder pregunta

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