Had an in-depth phone interview with a recruiter (who was phenomenal) at an agency and was booked to meet with the HR Manager 2 days later. When I arrived I met with the owner, HR Manager and various other employees including the current CSM who I would be taking over for. Overall the interview process was average; after 10 mins of being in the office, I knew this wasn't the right environment for me. I later withdrew my application.