The job interview was a group interview, 7 of us in total, they asked as questions and you put up your hand to answer, they asked some stuff about Tesco's history and some about our personal experiences dealing with customers and times we had a bad experience at a shop. Afterwards we were split into 2 groups, we had to design and then build a tower as tall as a door out of paper and cellotape
Preguntas de entrevista [1]
Pregunta 1
Talk about a time when you received bad customer service and how was it resolved?
Acudí a una entrevista en Tesco (Londres, Inglaterra)
Entrevista
Quick and easy interview. Asked how to deal with customers and complaints including how to deal with certain situations e.g. shoplifting and refunds. Interviewer was very polite and to the point.
Preguntas de entrevista [1]
Pregunta 1
Time you have gone above and beyond for a customer
Application for the role was online. The interview process itself was a generic one, where I was asked a few competency and fit questions by a couple people from HR. This lasted around 30 minutes in total.
Acudí a una entrevista en Tesco (Birmingham, Inglaterra)
Entrevista
My interview experience at Tesco was incredibly positive! From the moment I walked through the doors, I felt welcomed and valued. The interviewers were friendly and approachable, immediately putting me at ease. They asked insightful questions about my previous experience and skills, genuinely interested in understanding how I could contribute to their team.