Thank you for taking the time to share your experience with us. We take all feedback seriously and strive to improve our recruitment process wherever possible. We apologize that your experience with our recruiter was not up to our usual standard of professionalism and engagement. We will certainly follow up with them to ensure they are aware of their behavior and work to address any potential issues going forward. We are glad to hear that your meeting with the hiring manager was positive, and we appreciate your understanding regarding the end-of-year closure. However, we regret that we did not follow up with you promptly after our check-in communication. We understand the frustration and disappointment that can come from not receiving a response, and we apologize for any inconvenience this may have caused. In the future, we will make sure to provide candidates with a clear timeline for the next steps and follow up with all candidates promptly. We appreciate your interest in our company and wish you the best of luck in your job search. Sincerely, TGD