Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Tebra (Santa Monica, CA)
Entrevista
Applied, then contacted by recruiter shortly after. Interview was fairly straight forward. Phone interview, followed by in-person interview with who would be my direct manager. After that, did a final interview with Director of support.
Preguntas de entrevista [1]
Pregunta 1
- Give an example of how you handled a difficult customer.
- Tell Me About a Time You Assisted a Customer Who’d Worked with Multiple Agents and Didn’t Get the Help They Needed.