I was asked to wait for my interviewer in the on site starbucks cafe. I waited there for over 25 minutes before an obviously overworked member of entry-level management ran up and said "Interview?" to which I replied yes and gave my name and attempted to shake his hand. Apparently he was uninterested and I was just told to follow him into the back. Once to the location of the interview (a cold, messy conference room) he left again for around 15 minutes to grab the necessary paperwork. He then read questions straight from the paper and wrote down my answers. Pretty cut and dry questions asking about prior experiences with customer service. Overall my first impressions of the company were quite low. I was taken aback at how messy and dirty the office area of the store seemed in comparison to the way the sales floor was kept.

The interview were very straightforward and the atmosphere was relaxed. I spoke with a shift lead and then the HR manager. The questions were typical and there was some discussions.