I was interviewed over the phone with the recruiter for an hour, who was pleased and advanced me through to the second interview. I waited for the HR team to schedule the second interview for around 5 days. I reached out to the recruiter for an update (since she stated she would be with me through the whole process). While waiting for the store director to come greet me for the second interview the guest services employee began asking me probing questions about why I was there and what position was I interviewing for. I found this very odd and inappropriate. I was interviewed by two store directors at the second interview. One store director was on the phone (awkward). The second store director seemed inexperienced and uninterested. The interview felt rushed and there was supposed to be a tour, of which the store director rushed through the back room as if she had to. At the end of the interview the store director told me she would contact me then next day with the “next steps”. I never heard back from her. In fact, a full 8 days goes by with no response from anyone. I reach out to the recruiter again and never get a response back from her. The following morning at 5 am I received generic rejection emails. Later I find out the recruiter told one of my former colleagues that I didn’t interview well. This was highly unprofessional of her! This experience has left me, who was a devoted shopper, disgusted with the company.