For this process there is a total of four interviews. The first two are each with two salaried executives from the store that are normally done in the same day. One will ask the questions from the interview packet and the other will write down the answers and possibly ask other questions related to, but not in, the packet. They are pretty standard situational questions that are more focused on leadership. After you pass those two interviews you are then scheduled to interview with the Store Team Lead (store manager). This interview has similar questions to the first two interviews. The difference with this interview though is that this one is one on one. After you pass that interview you move on to the District Team Lead (District Manager). For me this was a phone interview due to his availability but was told that it could have been in person as well. This interview is a little less structured because he asked a few questions similar to before but added a few general questions as well in an attempt to get to know you a little better. The questions can be about what you like to do in your freetime and stuff like that. After all the phone interview I found out later that day that I had passed and I accepted the offer to become a Guest Service Team Lead.

Three interviews process. Fist with an exec in the store you apply, then a store team leader. Provided you progress pass those interviews you have a third interview with a store team leader from another store.