Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en TTEC (McAllen, TX) en oct 2019
Entrevista
Answered questions with a pen & paper after watching/listening to a video with audio playback of a phone conversation between a customer service rep & a customer.
Then I was interviewed 1 on 1 in another room. They told me that my application showed plenty of previous work experience & that I seemed to be a good fit for the position.
I was asked to read a script, while the interviewer role-played along as a customer calling in about a problem. Afterwards they told me that I did a great job in reading the script & sounded like a natural for the job.
Preguntas de entrevista [1]
Pregunta 1
Why I was most interested in working for TTEC as a customer service rep for Bank of America through their company
Me postulé a través de un reclutador. Acudí a una entrevista en TTEC en may 2026
Entrevista
It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.
I am a fresher and attended the interview process. The hiring process was well-organized. HR was responsive and guided properly. It is a good opportunity for beginners to start their career.
Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en TTEC (Galveston, TX) en feb 2026
Entrevista
The "interview" process was odd and incredibly unfair. You don't speak to anyone - it's just you answering their questions and video recording yourself, answering questions on their assessments, all while your camera is turned on and they (and warn you) snap photos of you along the way to ensure you aren't cheating or switching tabs.
Preguntas de entrevista [1]
Pregunta 1
Why would you be a the best candidate for this position?