Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en TP (Boca Raton, FL) en ene 2014
Entrevista
First the is a phone interview asking if you can pass a background and drug test. Then there is a paper test of basic common knowledge of technical related questions. Then there is a typing and customer service test. Then there is an interview with the recruiting manager and then someone from the account that you are going to be working on. Then you take the drug test and then you are hired and start training the following week.
Preguntas de entrevista [1]
Pregunta 1
All about customer service and yourself and team work and working under multiple managers.
Me postulé a través de una agencia de empleos. El proceso tomó 2 semanas. Acudí a una entrevista en TP en may 2021
Entrevista
Had an interview over the phone from a recruiter. Interview was a few basic questions and wasn't too bad. The interview was about 30 minutes long and afterwards the recruiter thought I would be a good fit and told me that h would contact me in the next few days if I was hired
Preguntas de entrevista [1]
Pregunta 1
Did I have any previous customer support experience
Me postulé en línea. El proceso tomó 6 días. Acudí a una entrevista en TP (Montreal, QC) en nov 2016
Entrevista
I had to do a test for the first part of the interview and then met with a lady from HR.
Then i had a group interview for the second part, about 12 people.
we went around answering questions.
mostly about dealing with customer service and step to ensuring good customer service.
Preguntas de entrevista [1]
Pregunta 1
they asked a bunch of grammar and comprehension questions. then asked basic questions about computer knowledge for both Apple and Microsoft.