I completed the online application. I took a personality test. I was then asked to take a typing test.after the results were in I waited to be interviewed. During the interview I was asked about customer service how I felt about helping irate angry customers.. I was also asked if I would have anything that would interfere with my training. I was also asked if I was planning on staying with the company.. Was I looking to move up within the company..afterwords I was asked to come back the next day..I came back I was extended an offer of employment filled out some tax papers took a drug test and told when I started training and that I would be working the night shift.