Me postulé a través de otra fuente. El proceso tomó 4 días. Acudí a una entrevista en TELUS (Las Vegas, NV) en oct 2015
Entrevista
Each interview had battery of tests: typing speed, mock call. In person interview, first HR hustles you through verifying results. Second interview with supervisor, maybe not of that campaign. Seem like decision was already made. First two jobs and was told I was hired, only to fall through days before training, one time they didn't contact me to tell me they had cancelled the campaign. Let me show up for job that wasn't there.
Preguntas de entrevista [3]
Pregunta 1
describe time you dealt with difficult customer and how you resolve that issue.
It was stressful .I don’t expected but it was in 2 languages. There were a lot of questions. The annoying thing for me was that it was switching from one language to another.
Me postulé en línea. Acudí a una entrevista en TELUS
Entrevista
Brief phone interview. Asked about previous experience. And they judge your phone speaking ability. It’s abit too brief and the conversation from the interviewer is very scripted. Maybe it would be better to have an opportunity for a face to face interview.
Me postulé en persona. Acudí a una entrevista en TELUS (Casablanca, ) en feb 2024
Entrevista
Le processus d'entretien d'embauche pour un poste de service client chez TELUS varie en fonction du rôle, mais il suit généralement plusieurs étapes standardisées pour évaluer les compétences, l'expérience et l'adéquation culturelle des candidats
Preguntas de entrevista [1]
Pregunta 1
Donnez un exemple où vous avez résolu un problème complexe pour un client.