Lots of behavioral questions so definitely prepare for those and have a lot of situations in mind that you can draw from. There's a online assessment, phone interview and then an in person interview
Preguntas de entrevista [1]
Pregunta 1
How would you deal with a conflict with another coworker
When the company was previously named Morneau Shepell, the interview involved two operations supervisors asking a series of experience and behavioural questions. Dress should be business, interview was approximately 30 to 40 minutes
Preguntas de entrevista [1]
Pregunta 1
If phone ringing, emails coming in, and supervisor wants to speak, list priorities
average interview good to know role call for job and know how to answer basic questions for call center job. Telus was good to work in good work life balance and culture
Preguntas de entrevista [1]
Pregunta 1
role play with how you would take a call in the call center
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en TELUS (Calgary, AB) en abr 2021
Entrevista
The interview was conducted over google meet and took approximately an hour. I was given opportunity to ask questions and to answer questions asked of me, with ample opportunity to think about my response.
Preguntas de entrevista [1]
Pregunta 1
How many times do you think is acceptable, in a year, to be late for work.