Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en TD (Markham, ON) en dic 2023
Entrevista
1. Telephone interview
2. 45-minute behavioral question interview (virtual)
3. Call you after like a month to confirm the interview
4. Training for 3 months with compliance tests
5. Become a tenure agent afterwards
Preguntas de entrevista [1]
Pregunta 1
What skill set that matches the job role of a contact center specialist?