It was fairly easy. I spoke with a senior HR person (who originally set up the interview) and he was accompanied by a junior Talent person. It was done via video. The questions were fairly easy and quick, they mainly wanted to hear your customer service experience. The email that was sent for the interview actually provided information on how they would like you to respond to their questions (i.e. STAR method).
Preguntas de entrevista [1]
Pregunta 1
Tell me a time where you had to deal with a difficult customer.
