Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en T-Mobile (Lenexa, KS) en ago 2011
Entrevista
Applied online, was given a phone interview, then in person interview. Was rather pleasant, didn't have any issues. Both supervisors were extremely nice and asked basic questions. At the end of the interview they asked if I had any questions, I asked if they currently enjoy their job, they replied that they loved it.
Preguntas de entrevista [1]
Pregunta 1
What customer service problems have you run across in the past, and what did you do to help them.
Me postulé en línea. Acudí a una entrevista en T-Mobile (Bellingham, WA) en sept 2016
Entrevista
I had an online simulation of their computer systems, and after getting a satisfactory score on that I had a 20 minute phone interview. They then scheduled an in person interview, and since they start classes at the beginning of each month, I started the next month.
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en T-Mobile (Chula Vista, CA) en mar 2015
Entrevista
I applied 2 days later they called me we did a quick phone interview I went in for a one-on-one interview was a very easy process. The people I interviewed with was very pleasant this site was amazing I think I will be very happy working with T-Mobile
Preguntas de entrevista [1]
Pregunta 1
Name a time you were able to go out of your way to help a customer
Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en T-Mobile (Charleston, SC) en may 2014
Entrevista
I applied online and given a phone interview. After phone interview I toured the site and signed up for my in person interview. I was interviewed in person by two individuals and I was given a call within the next few days and offered the job.
Preguntas de entrevista [1]
Pregunta 1
Discuss a time you had to deal with an irate customer?