Me postulé en persona. El proceso tomó 1 día. Acudí a una entrevista en T-Mobile (Frisco, TX) en jun 2010
Entrevista
My interviewer asked questions about relationship building and customer service. There were several situation-based questions in which the interviewer asked questions that began with "Tell me about a time..." and questions about what I would do in certain customer service call center-based situations.
Preguntas de entrevista [1]
Pregunta 1
What would you do if a customer needed to replace a defective handset and we no longer sold that handset?