Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en T-Mobile en abr 2008
Entrevista
The first interview is a phone interview performed by HR personnel. The recruiter calls to make sure you understand the hiring process and sets up a panel interview. The panel interview isn't as scary as it sounds, it's generally performed by two people. The interview questions are pretty standard fare, but you do role play with your interviewers. One of your interviewers will play a customer to see how you respond to customers. If you have experience as a customer service rep, this will be no problem. If not, relax and respond to the best of your abilities. They are not looking for any right or wrong answers, they are trying to see if your personality is a good fit for the company. They will also give you on the spot feedback regarding how you handled the, "call."
Preguntas de entrevista [1]
Pregunta 1
Give an example when you had to tell a customer, or someone else, something that you knew would upset them.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en T-Mobile en ene 2020
Entrevista
Simple interview questions. I recommend you are very prepared to answer why you would want work with T-Mobile etc. I chose this location because it was within a commutable distance from my home
Preguntas de entrevista [1]
Pregunta 1
Why T-mobile? Are you able to commute to work with reliable transportation? etc
Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en T-Mobile (Colorado Springs, CO) en jul 2019
Entrevista
the hiring process includes a virtual call center assessment via a 3rd party website. The assessment consists of inbound calls, you hear the caller quickly give you their name and phone number quickly and you have to move through each call as quickly and accurately as possible. Allow an hour or so. You need to be on a laptop or desktop in a quiet place. If you fail, they dont let you know why and you cant try again for 6 months.
Preguntas de entrevista [1]
Pregunta 1
the customer on the virtual inbound call has complaint or problem and you have so select the best answer from a list that would best solve their issue.
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en T-Mobile (Richmond, VA) en abr 2012
Entrevista
2:1 also had a 1:1 very easy interview. Managers come in its a small room shoot the hay then textbook interview no major questions didn't require a lot of thought or prep. Another positions it was 1:1 and same style. Never felt challenged in interviews and all jobs I interviewed with the company I was offered (4 positions in 3 years).
Preguntas de entrevista [1]
Pregunta 1
Name a time when, can you describe a situation when, can you think of when you had to -
