El proceso tomó 1 día. Acudí a una entrevista en T-Mobile (Overland Park, KS) en feb 2009
Entrevista
I first applied for this position on Jan 12th (2009). On Feb 5th I registered with a Kansas Workforce Center and reapplied for the position through the workforce center. I received an e-mail asking me to take two assessment tests online. I don't remember what these tests were anymore, although one of them was titled "T-Mobile Contact Center Virtual Scenario", so I believe I responded to some virtual customer calls (I think they were presented in audio).
I took my assessment tests on Feb 6th, the day after my second application. Just after I completed the assessments, I received a phone call requesting a telephone interview. They set my phone interview for Feb 17th, now 11 days away. Meanwhile, I was asked to fill out a job application online. The personal references section instructed us to list only supervisors, and I had to come up with two names.
The day after my phone interview, I received an E-mail stating "we have identified other candidates who more closely meet our requirements at the present time". I heard nothing further from T-Mobile.
It’s a grueling process. Do several interviews before you go in for an actual interview. It’s more like a mixer. Meet a variety of people then do a one on one.
The interview went well, but when they asked about my desired length of stay, I explained that I wanted to stay for a considerable time, but still launch or perhaps grow the company. The interviewer then went on a rant about how they thought they would only stay at this job for a short while, and their enthusiasm seemed to wane.
After completing a phone interview there was an in person interview.There were two people doing the interview one person asked the questions the other took notes. It didn't last long and they were very nice.