Me postulé a través de una recomendación de un empleado. El proceso tomó 1 semana. Acudí a una entrevista en T-Mobile (Albuquerque, NM) en ago 2014
Entrevista
Take apptitude test that is failry lengthy and repetitive (couple hundred total questions). This test is more situational based and will ask you questions like what would you do if _blank_ happened and how would you respond (A.B.C.D). Part 2 of interview is an in person or over the phone/ skype interview. The 3rd part of interview is being given a senario and background info on an imagineary customer with a fake company looking for assistance. They give you about 15 min to review info and call you on phone posing as the customer in the senario and your job is to assist the custoemr with the info you have.
Preguntas de entrevista [1]
Pregunta 1
In the 3rd part of the interview where I met the hiring manager in person, they gave me a basic senario where a customer was upset from a previous negative experience and was looking for assistance choosing the best vacation package based off some background info that was provided 15 min prior to roleplaying a phone call of the senario. The question was: how do you assist the customer.
