Me postulé en línea. Acudí a una entrevista en Sutherland en mar 2024
Entrevista
Shortly after applying, I received an email to complete assessment tests. It took roughly 20-30 minutes. It was pretty straight forward: behavioral questions and scenarios, nothing to crazy. Lastly, there were 7 interview questions to answer (voice audio only, no video). It was fairly easy.
Preguntas de entrevista [1]
Pregunta 1
What makes you a good choice for Sutherland?
What customer service experience do you have?
How would you make an interaction memorable while providing customer service over the phone? (Paraphrased it, but you get the point.)
Me postulé en línea. Acudí a una entrevista en Sutherland (Dallas, TX) en feb 2026
Entrevista
Convoluted interview process. Micromanaging from the onboarding process. Very distrusting interview process, this company is jaded not sure why they are prejudiced against immigrants. Be careful this company will waste your time and efforts without just cause.
couple of steps, could be shortened (remote position) tech test system knowledge role play one way virtual then actual interview. nothing left to say but has to be at least thirty words long good luck.
Preguntas de entrevista [1]
Pregunta 1
describe dealing with a problem and youre not sure of the solution
Short and to the point, very professional staff and precise questions. if you don't get accepted you can try again later after 1 month which is considered as a second chance.