Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Support.com (New York, NY) en ago 2013
Entrevista
short computer competency test. they asked how would you help a customer in connecting a laptop to a wireless router. they asked how would you fix a computer with icons that open the incorrect program that it is associated to.
Otras evaluaciones sobre las entrevistas para el cargo de Remote Services Technician en Support.com
Acudí a una entrevista en Support.com (Valdosta, GA)
Entrevista
Simple video interview that asked if you had troubleshooting experience and how technically savvy you are. Figure the interview also helped them judge our temperament as you will need a calm one for this role.
Short and by video. Simple questions. Very fair and kind interviewer. This company puts customer service before technology so make sure you’re quite nice. Second round interview is done via zoom interview they will check your computerAnd your Internet speed
Preguntas de entrevista [1]
Pregunta 1
What company’s have you done customer service for?
Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Support.com (LaFollette, TN) en ene 2019
Entrevista
Pretty streamlined, applied, did the webcam interview. Computer was actually not up to specs, so had to upgrade. After upgrading and forwarding my new specifications to the company, I was eventually contacted via phone.
