Overall, it took about one month between the date that I applied for the job, and the date that the job was officially offered to me. I was called by the Recruiter about 4 days after initially applying, we set up a phone interview for the following week. The interview went for about 20-25 minutes during which we discussed my work history, interests outside of work, accomplishments at my previous jobs, and why I decided to apply for Starbucks. The interview felt very relaxed and almost as if I was talking to a friend. My best advice would be to always be honest. Don't worry if you cant immediately answer a question. Ask if you can come back to that subject later while you continue with the interview. When giving examples of accomplishments, DONT give vague examples like "you sold the most phones at your store". Give specifics. If you managed to reduce over time, say so and give an honest percentage of how much you helped in reducing it. If you saved your company money due to inventory management or by reorganizing a specific program, explain and how much was saved by the company. $ and %’s are a big plus. Regarding outside interests, don't give something like playing video games, or playing football with your buddies. Be honest but be imaginative. Remember that Starbucks is a community oriented company. They are all about giving back and looking out for the communities that they're in. If youre into community service, say so. Let them know what you’ve done, how the idea came up, purpose, and final outcome. When youre asked why you decided to apply, give a personal experience that you had with Starbucks. Ive been a Starbucks regular and though I didn't ask anyone what they thought of the company, I knew that they were happy. If you pass the phone interview, you will then be asked to come in for a face to face interview with two District Managers. Below I am listing some of the questions that I was asked both during the phone interview and the face to face interview. I wont be able to remember each one but I will list as many as I can remember. Questions : 1. Give an example where you had to deal with a difficult employee or coworker. What caused the issue? What did you do to resolve the situation? (if you can give specifics, even better. Names, specific causes, time frame, etc.) 2. Give an example where you had a conflict with a supervisor. (same questions as above) 3. Give an example of your strengths. Weaknesses. (For this one, I suggest adding what you are doing to improve your weaknesses) 4. Give an example of how you have (or would) inform employees on the tasks that need to be accomplished for the day or any directives that come down from headquarters. 5. What did you study in college? How would you apply what you learned, in the Asst. Mgr. position? (My major is not at all related to retail or hospitality. I do have management experience and luckily my major is very people oriented. So I was able to give an honest answer and how that would greatly benefit not only my performance, but also my contribution to the company.) 6. Give an example of a time that you had to have a tough conversation with someone. 7. Give an example of a time that you had to bring up a coworker's/subordinate's performance. This is about all I can remember for now. If you make it to the face to face interview, you might be offered something to drink. Accept it but don't ask for something outrageously expensive. Keep it simple. You will be asked if you have any questions for them so my advice would be to come prepared. Prior to the interview think of any questions that you may have or something that you would like cleared up. DONT ask for what your salary will be. You can look online (and on this website) for a range of salaries for this position. Besides, the salaries are good and the benefits are very well worth it. Along with those benefits Im including working with people that actually want to be there. Trust me, its worth it. After the interview, the DM's will excuse you, thank you for your time and will most likely stay behind to discuss their thoughts and opinions. Thank them for the opportunity. Remember to take your trash out. Remember that as an Assistant Manager youre responsible for others, not the other way around. From here, if you are cleared for moving forward, your recruiter will submit a background check. It might take a week or two but don't worry. Youre recruiter will keep you up to date on the progress. SBUX is really good about that. Remember, BE HONEST! You don't want to lie, you don't want to get caught in a lie, and you don't want to say you can do something and then show the complete opposite once you are working and responsible for 7-15 people. Remember, its not just your employment, salary, and livelihood at stake. It's also the partners' employment, salary, and livelihood that youre being responsible for. Don't be one of "those" managers.