All applications are submitted online and candidates are chosen based on a combination of things(but not limited to): location, previous employment skills, availability, and who you know. If you have already made an impression on a manager or other employee, and they can give you a recommendation, it will make you getting your foot in the door A LOT easier. So many people apply at Starbucks that its hard for managers to weed through all of the applications. And if you're planning on just getting a job for the summer or something, don't even bother. *IMPORTANT* Managers are usually looking for people to stay LONG TERM because some of their bonuses are based on employee turnover. And even though they're all corporate, all stores are independently operated by its crew, so you will need to be a good fit for their specific needs. Open availability helps because most stores are only closed for 6 hours a day. Once you get contacted for an interview, you'll be called and asked to come in for a face to face with the Store Manager, maybe asked some questions on the phone before they decide to schedule an interview. The interview is generally a comfortable experience. They'll offer you a free drink(ask for something you always order to show you know the products!) You can expect to be asked basic interview questions, like your availability and previous work experience. They'll probably ask some personality questions to feel you out. The most important thing to remember is to be present and confident without being overbearing. Don't talk about yourself too much- it sounds pushy. I had a friend interview for a management position, and the manager felt like she was trying to take HIS job because she kept talking about how she was so experienced, this new job would be a breeze. She wanted to appear confident, and came off pushy. Don't downplay the job you're applying for. Let the manager do most of the talking. Dress business casual, nice jeans and a nice shirt would even be appropriate, as long as you look put together. Customer service and people skills are super important- most of the questions will probably be structured around situations like that. Following store policy and asking others for help are also concepts to keep in mind. You have to give the impression that you work very well on a team, since you'll be asking others to listen to you!
After the first sit down, they will probably have you sit with another store manager to give a follow up interview. The questions will be about the same, just answer them as best as you can and keep customer service in mind. You will be asked if you have any questions, so now's your time to ask about benefits and perks- insurance, discounts, vacation time, retirement plans, etc. This will give the impression that you plan on utilizing these benefits long term, which is good!
If you get hired you will be called and given your training schedule, or asked to come in and fill out paperwork.
