Me postulé en línea. Acudí a una entrevista en Standard Bank Group (Johannesburg) en ene 2024
Entrevista
Scenario based interview,the Pannell is very friendly and make you feel comfortable .you apply then get invited for a panel interview, the assessments and background checks then you get an order Letter.
Preguntas de entrevista [1]
Pregunta 1
Describe a time you cross sold and the customer declined and why
Acudí a una entrevista en Standard Bank Group (Johannesburg)
Entrevista
It was easy going,made you feel comfortable.The process is a lil long cause they have to do a background check,so you need to be patient.Make sure you wear formal even on Zoom
It was a group interview and afterwards it was a one on one. Questions about work experience and the product knowledge. It was pretty easy really that was in 2023 i don't know about now the kind of interview questions they do. Universal banker is in the call centre the one i was interviewed for
Preguntas de entrevista [1]
Pregunta 1
They asked about the products that are accessible on the banking app
Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en Standard Bank Group (Johannesburg) en abr 2025
Entrevista
30 minute interview with a panel of two people , questions were general and required knowledge of standard bank as a company. Questions also asked were related to customer service . based on the star interview method
Preguntas de entrevista [1]
Pregunta 1
Tell me about yourself?
How would you deal with a frustrated customer?
