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      Entrevistas en SnapEntrevistas para el cargo de Customer Insights Specialist en SnapEntrevista en Snap


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      Entrevista para Customer Insights Specialist

      23 de jun de 2022
      Candidato de entrevista anónimo
      New York, NY
      Sin ofertas
      Experiencia neutra
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Snap (New York, NY) en jun 2022

      Entrevista

      1) Had a recruiter reach out within a couple of days of applying. Conversation was polite and based on a basic overview of work history. 2) Then, a take-home task of reviewing "data" (screenshots of support ticket increase chart + an assortment of different user ticket submissions). Task was to put together a 500 word (max) response of next steps for internal product/engineering teams to take. The data isn't really anything in-depth, not an excel sheet or anything like I've seen in previous interviews with other companies, so I'm not too sure how in-depth this role actually gets. 3) Received an email a few days later that while some positives, they were going in a different direction. No insight on what could have been better about the assignment, which I would have appreciated, but that's totally fine. I do have to admit, I didn't realize until my conversation with the recruiter that this was very much an entry-level role (while I am mid-senior level), with a salary below my salary range expectations. Had to re-check the job posting, and sure enough it said "entry level", whoops! I'm less picky about salary for the right role; however, the person who I was told would be the supervisor for this role is someone who has experience that's only slightly above entry-level. There's not anything wrong with that, but for most of us in our careers - the expectation is that we can learn from, and be mentored by, those who are above us in any given role we take on. It's all part of career progression and personal growth. If I had known this (or double checked the level on the LinkedIn posting) I likely wouldn't have applied to the role, so I'm pretty thankful this didn't work out. :) All in all, I still believe Snap Inc. would be a fun & interesting company to work for, and the role I applied to would be perfect for someone looking to break into the world of user/customer insights & support.

      Preguntas de entrevista [2]

      Pregunta 1

      general "tell me about a time" type questions
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      Pregunta 2

      take home task
      Responder pregunta