I have over 20 years of experience in senior living, and I recently had a phone interview with Silverado. The conversation went well, and I was told I would be contacted to schedule the next step. After the interview, I sent a thank-you email expressing my enthusiasm for the opportunity. Days went by with no response, so I followed up—twice—and never received a reply. This experience left me very disappointed. The lack of communication and basic courtesy felt highly unprofessional and disrespectful. Not acknowledging an applicant after an interview reflects poorly on the company’s culture and values. If this is how Silverado treats potential employees, I can only imagine how internal communication and employee relations might be handled. A simple update or follow-up would have shown respect and integrity—qualities that are essential in the senior living industry. I used to admire this company, but this experience completely changed my opinion. I hope Silverado reconsiders how their recruiting team treats candidates and focuses on hiring people who demonstrate the same compassion and professionalism expected in dementia care.

2 phone screens. 2 personality test. Skype interview w West Coast Talent Aquisition. Live interview with Administrator and Regional Sales Director at community location. Neither one appears to be very prepared and was not a professional interview. Company awaited the faculty and lost several employees.