Me postulé en línea. Acudí a una entrevista en ShopBack (Kuala Lumpur) en jun 2021
Entrevista
It was very much welcoming and the process was smooth. It was like you are having a conversation with new people. It doesn't feel odd and uncomfortable at all. Interviewer made me feel comfortable and less nervous
Preguntas de entrevista [1]
Pregunta 1
What was my strength and what do I want to achieve in future?
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en ShopBack (Kuala Lumpur) en feb 2024
Entrevista
The interview process was quite straightforward. I was contacted by HR for an initial phone screening, followed by a short in-person interview with the hiring manager. The questions were mostly about my background, communication skills, and ability to handle clients. The process felt rushed, and there wasn’t much explanation about the role or expectations.
Preguntas de entrevista [1]
Pregunta 1
What would you do if a client complains about a shipment delay?
Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en ShopBack (Kuala Lumpur) en oct 2021
Entrevista
I went through 4 to 5 rounds consisting from the recruiter, head of operations, operations manager and then peer review interviews. Questions asked were related to experience in using certain tools (eg Salesforce or Data related tools) and a lot of dive deep questions on what you would do or one's thought process in solving a specific problem and rationable of solving it. Most of the interviewers were patient and helped me understand the role better!
Preguntas de entrevista [1]
Pregunta 1
1. If you had many issues (Fraud, Operations, Regional, Country specific), how would you prioritize the following tasks? 2. If a colleague or manager disagree with your process, what would you do? 3. Given that you needed to upload 5000 Salesforce data errors before the campaign (Within 2 days), what are some approaches you would take?
