The interview process at ShipComplaint is thorough, to say the least. For the Client Services Specialist position, I had 4 rounds of interviews and talked with 8 different people over the course of the interview process. Additionally, there was a short client services exercise, an excel skills test, and a personality assessment. With all that said, I'm tremendously glad the process is as lengthy as it is, and the company reflects the results of what should be considered a fairly rigorous interview process. Over the course of my interviews, I was able to meet the entirety of the Client Services team- not only the specialists themselves, but also the director of the team. They interviewed me in pairs, each asking questions about a separate component of the role. I was given ample opportunity to ask everyone questions about the company, the job specifically, and the Client Services team. By the time the interview process ended, I had a solid idea about what I would be doing, who I would be working with, and what kind of place I would be working in. Throughout the whole process, everyone was incredibly responsive. The HR Director at ShipCompliant always responded promptly to any email I sent in, and everyone was fantastic about addressing my questions. It was such a breath of fresh air after other application processes, where one has to endure weeks of radio silence before hearing back, if there ever even comes a response. I also had the opportunity to interview with the CEO of ShipCompliant, who interviews every candidate in their final round. The fact that he sits down with every potential hire is indicative of the culture at ShipCompliant; I would even call it a community. It is clear that everyone who does receive an offer is the best of the best. ShipCompliant knows what it has to offer, being one of Outside Magazine's best companies, as well as winning multiple start-up/companies to watch awards. They attract top talent that fits with their culture, which they have done a great job defining. You'll work with some incredible people in close-knit teams, who know how to work hard while still having fun.