Me postulé en línea. Acudí a una entrevista en Sephora
Entrevista
Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Preguntas de entrevista [1]
Pregunta 1
Customer service experience and future growth goals
Me postulé en persona. Acudí a una entrevista en Sephora
Entrevista
First there was an intital phone screening, and if you pass that you are invited to a group interview with about 6-7 other girls, in their back room which is very small. Artists require a test with senior consultants where they do a makeup on a cast member while being watched. They want you to be able to do fast and clean makeup with good eyeliner and be able to sell at the same time.
Preguntas de entrevista [1]
Pregunta 1
A client buys a perfume from your store and leaves, then returns later because she dropped it and smashed it on the floor accidentally. You are the store owner, and it is your business, how do you handle the situation.
El proceso tomó 1 semana. Acudí a una entrevista en Sephora (Toledo, OH)
Entrevista
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Sephora (Los Angeles, CA)
Entrevista
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.