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      Búsquedas relacionadas: Evaluaciones de SaskTel | Empleos en SaskTel | Sueldos en SaskTel | Prestaciones en SaskTel
      Entrevistas en SaskTelEntrevistas para el cargo de Customer Service Technician en SaskTelEntrevista en SaskTel


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      Entrevista para Customer Service Technician

      16 de feb de 2017
      Candidato de entrevista anónimo
      Saskatoon, SK

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Technician en SaskTel

      Entrevista para Customer Service Technician

      7 de feb de 2018
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia neutra
      Entrevista promedio
      Sin ofertas
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en SaskTel (Saskatoon, SK) en dic 2016

      Entrevista

      Applied online using the Sasktel application system. Waited quite a while for any response. Probably about 3 weeks after application I received an invite to complete a technical test (assessment) online. I had 48 hours to complete the assessment which I did. Had to seemingly complete it like 3 times because their system kept giving errors. Finally completed it. Questions were very technical in nature and timed so even though you could potentially look up the answer on your home computer...you only have a limited time....questions ranged from programming / code to security to basic computing questions to html - all over the board. I have 14 years experience in I.T. and I had to just make an educated guess on some of them. After the assessment (days later), I was contacted by email to arrange an 1:1 interview. Interview actually had 2 people asking questions. Obviously I passed the online assessment to get this far but didn't do well with the face to face questions. You really need to have a very good understanding of more than one facet of technology to answer their questions. I was emailed less than 2 hours later that I was not successful. NOTE: this is a CASUAL position. While the money may be decent, they openly admit that there are no guaranteed hours with this position. NONE. You could be working 30 hours one week and none the next. They told me the average is usually around 25-30 hours per week.(but not guaranteed) When I asked about how long it might take to get off casual position to something full time, they spoke about how some staff are working full time after the 8 years on the casual list. Now that may not be typical, but 8 years is a long time to wait for some semblance on job security.

      Preguntas de entrevista [1]

      Pregunta 1

      Many technical questions about Windows and Apple operating systems. Also on networking etc.
      1 respuesta
      2

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en SaskTel

      Entrevista

      There were 3 rounds. The first was a online test with three parts: Service Technician Assessment, Spelling/Grammar Assessment and Reading Comprehension, and a Typing Test. Once you receive this email you have two days to do it. Make sure to keep track of the time, but its not too bad. The second is a phone call screeen where they will ask you why you want to work here, what is an IP address, what is DHCP, and a couple other basic questions. The third interview is in person with two other people. You will be asked various Windows and Apple questions, and if you do not know Apple products very well you may not get hired, that's what happened to me.

      Preguntas de entrevista [5]

      Pregunta 1

      What is DHCP
      1 respuesta

      Pregunta 2

      What is an IP Address
      1 respuesta

      Pregunta 3

      What is DNS
      1 respuesta

      Pregunta 4

      Why do you want to work here?
      1 respuesta

      Pregunta 5

      Explain what bandwidth is to someone who doesn't understand technology and how would you make sure they understood
      1 respuesta
      17

      Entrevista para Customer Service Technician

      12 de sept de 2017
      Empleado anónimo
      Regina, SK
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. Acudí a una entrevista en SaskTel (Regina, SK) en sept 2017

      Entrevista

      The interview process took a lot lesser time than I expected. I applied for the position early August, and got an email for the online assessment within 10 days of my application. The online assessment took about 3 hours and was quite difficult. Even though I have over 10 years of experience in the IT industry, there were a lot of questions and technical terms used in the questions that I had never encountered. There were three kinds of assessments - grammar, typing speed, technical and behavioral. I received a call a few days later, informing me that I had cleared the assessment and would have a telephonic pre-screening round. This call took about 10 mins or so, and mostly had to answer basic behavioral questions and a few simple technical questions. Two days later I got a call to fix an appointment for a face-to-face interview with two managers. The managers showed me the floor, and the areas of work. They were welcoming and friendly and didn't make me feel nervous at all. The interview included multitude of behavioral questions and a few Windows and Apple OS related questions.

      Preguntas de entrevista [5]

      Pregunta 1

      What do you know about SaskTel and its products?
      Responder pregunta

      Pregunta 2

      What according to you is good Customer Service?
      Responder pregunta

      Pregunta 3

      What is the difference between Static IP and DHCP?
      Responder pregunta

      Pregunta 4

      How would you check the latency of your connection on Windows?
      1 respuesta

      Pregunta 5

      How would you explain the concept of "Internet" to a child?
      Responder pregunta
      8