Online app, Interview with two branch managers, tests two simple numerical tests. The telephone interview which has followed the on line app, was more of a very friendly competency based "chat" than an actual interview - pretty pleasant and stress-free experience. The interview with two branch managers was equally relaxed and very friendly. Mainly motivation-based questions. Two pretty simple math/IQ tests and some customer service related competency questions. Background checking and a general chat about my CV and achievements.

Application form submitted online (including CV and online questionnaire), telephone interview and then face-to-face interview. Good communication throughout each stage from those at head office so you knew exactly what to expect and when. Feedback was also given at each stage