Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Santander (Glasgow, Escocia)
Entrevista
Group session with two short tests. One test on scenarios and one test on number recognition. Within group give short presentation on a banking scenarios customer based. Following this one short competency interview one to one basis, giving examples of good customer service and bad customer service.
Preguntas de entrevista [1]
Pregunta 1
Give me an example of a time when you delivered good customer service?
Acudí a una entrevista en Santander (Lisboa, Lisboa)
Entrevista
was okay, the interviewer was nice and professional, it lasted for about 30 mins but i havent heard back from them and nor the email to inform me the result as well
Após a inscrição teve prova online com diversos temas como português, excel e raciocínio logico, após aprovacao teve entrevista presencial em grupo com dinâmica e a última etapa foi entrevista individual com os gestores da área.
Acudí a una entrevista en Santander (Milton Keynes, England)
Entrevista
Just your average customer service interview, asking a lot about previous experience and to give a lot of examples of different situations based on previous experience. Overall it was very standard for a customer service interview