Me postulé en línea. Acudí a una entrevista en Santander (Bootle, Merseyside, North West England, England) en jul 2016
Entrevista
Extensive, seemed excessive for the job. They asked us about pre-booked holidays, these were noted down, but when it came to actually getting the time off they did not honour the promise.
Preguntas de entrevista [1]
Pregunta 1
Describe an experience of conflict
Describe customer service situations you have been in .
Telephone role play of a customer service situation
Após a inscrição teve prova online com diversos temas como português, excel e raciocínio logico, após aprovacao teve entrevista presencial em grupo com dinâmica e a última etapa foi entrevista individual com os gestores da área.
Acudí a una entrevista en Santander (Milton Keynes, England)
Entrevista
Just your average customer service interview, asking a lot about previous experience and to give a lot of examples of different situations based on previous experience. Overall it was very standard for a customer service interview
Acudí a una entrevista en Santander (Londres, Inglaterra)
Entrevista
Video interview where you’ll be asked a series of questions. The process isn’t too haunting but very well to prepare in advance to ensure you can answer properly
Face to face
