Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en Santander (Glasgow, Escocia) en abr 2017
Entrevista
An online application followed by an automatic online test (numeracy and literacy). Telephone interview, invitation to a formal interview.
Great HR process and interview experience, I can understand why I wasn't hired, student considering a gap year looking for part time work whilst the employers are more keen for definite full time staff. Know what you're looking for in a job.
To the hiring managers, ask questions which are more definite and clear.
Preguntas de entrevista [1]
Pregunta 1
A time when you had gone above and beyond what was expected of you for a customer.
Acudí a una entrevista en Santander (Glasgow, Escocia)
Entrevista
Had to go online for a video interview (same day as I applied) and answer basic customer service questions which where not difficult. The setup to access the service was quite easy too.
Preguntas de entrevista [1]
Pregunta 1
Name a time you dealt with a difficult customer service experience.
Applied online via indeed and had a video interview within about a month after applying. Not a difficult process and questions were mainly behavioural questions centred around communication skills and problem solving in different situations
Preguntas de entrevista [1]
Pregunta 1
Questions about communication and dealing with difficult situations
I had a call from recruiter with some basic questions and then I did a digital interview with recorded answers followed by a call from recruitment offering me a role
Preguntas de entrevista [1]
Pregunta 1
Describe a time you have used great customer service
