Me postulé a través de una agencia de empleos. El proceso tomó 2 semanas. Acudí a una entrevista en Santander (Glasgow, Escocia) en ene 2016
Entrevista
rather casual one on one interview in the seating area within the santander main reception, it was held by one interviewer a team leader from the business team within the company
Preguntas de entrevista [1]
Pregunta 1
have you dealt with conflict in a busy office and how
Acudí a una entrevista en Santander (Glasgow, Escocia)
Entrevista
Had to go online for a video interview (same day as I applied) and answer basic customer service questions which where not difficult. The setup to access the service was quite easy too.
Preguntas de entrevista [1]
Pregunta 1
Name a time you dealt with a difficult customer service experience.
Applied online via indeed and had a video interview within about a month after applying. Not a difficult process and questions were mainly behavioural questions centred around communication skills and problem solving in different situations
Preguntas de entrevista [1]
Pregunta 1
Questions about communication and dealing with difficult situations
I had a call from recruiter with some basic questions and then I did a digital interview with recorded answers followed by a call from recruitment offering me a role
Preguntas de entrevista [1]
Pregunta 1
Describe a time you have used great customer service