The interview process started with a phone screen, followed by a one on one interview. After a brief CBT I was given the following assessment:"Here: take a few minutes to go over this script. When your ready I'll have you read it aloud."

Was contacted by a recruiter with Safelite who recommended I apply to the position. Once I applied, I received a call back 30 minutes later. Set up the interview for the next day. Interviewer was 30 minutes late. Checked in to the front desk and was given a Verbal Script. Walked straight to a desk within the call center to do an assessment (basically to see if you can retain information and use a computer.) After the assessment, the interviewer acted as a customer while I recited the script given to me. I have 5 years of call center experience, so this was nothing new and no problem for me. Interviewer then asked typical interview questions (listed below.) You are expected to do the training for the Claims Adjuster license on your own time, not at work. Apparently, this is also quite extensive. *I recommend reading other reviews for interviews and employees of this position as well, they are accurate. * Posted as a full-time position, but not. The hours are 5 days a week, no consecutive days off. One 8.5-hour day and four 6.5 days (so you get one lunch for 30 minutes only on your 8.5-hour day... then two 20-minute breaks.) So that's barely 35 hours a week, just under full time (probably so they don't need to provide benefits.) Received a copy/paste email stating they are moving forward with other candidates with no other explanation. Honestly surprised I was declined, but also relieved as I'm over qualified for the position and have other offers from companies making a significant amount more.