Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en River Island (Londres, Inglaterra) en jul 2015
Entrevista
Extremely Irritated and A Complete Waste of My Time.
This interview has left me so frustrated. I would not recommend that anyone should ever apply to River Island, nor will I apply ever again.
The 'assessment centre' consisted of two tasks.
1) "Tell us briefly about yourself and what you know about River Island":
This was the only chance for the candidate to tell the interviewer anything about themselves (job history, etc.) in front of 20-25 people. If you didn't feel comfortable reciting everything about you in front of a complete set of strangers, then you've lost your chance at the job. Especially to those who do not like speaking in front of large crowds. There was no 1 on 1 interview, nothing. This was really it.
2) "Get into groups and give examples of good and bad customer service":
The way that the interviewer introduced the task led everyone to produce a similar circumstance -- shop floor selling. He spoke about upselling and cross selling, which is most likely to occur on the shop floor.
During group discussions he left the room, so he did not get to hear group discussions or planning.
After everyone 'performed' he said that everyone did a terrible job and he was "disappointed" that everyone did the same thing, and rather blaming himself, he put that on the candidates.
After this, the interview was finished.
This was a very poor interview, and from someone who has been to assessment centres before, this was not conducted properly. The interviewer was in a foul mood and honestly did not care about what he was doing. I'm disgusted that River Island would ever allow this, especially from their Oxford Street store where you would think that they would put more care and effort for such an important flagship? I'm disgusted and will never apply to River Island again. I will also be sharing my experiences and telling other not to bother wasting their time applying.
Preguntas de entrevista [1]
Pregunta 1
Briefly tell us about yourself and what you know about River Island.
Acudí a una entrevista en River Island (Birmingham, Inglaterra)
Entrevista
group interview with the commercial manager, this was quite an easy interview. they want to know how you deal with scenario based questions and how confident you can deliver the service.
Preguntas de entrevista [1]
Pregunta 1
they give you a task on how to dress for a certain event, you pick out outfits from the shop floor, describe why you chose those specific outfits.
they look for confidence when you speak.
Me postulé en línea. Acudí a una entrevista en River Island en jun 2026
Entrevista
My interview was done online with an ai bot who asks you questions. I answered them but I don’t think the questions are the same for everyone. But I did my best and in my opinion interviews online is better than face to face.
Me postulé a través de otra fuente. Acudí a una entrevista en River Island (Enfield, England) en mar 2026
Entrevista
applied for job on indeed then emailed and text a link to AI Chatbot interview. Asked if I have right to work, would I be available for x hours across x days, why I want to work at River Island, how would you handle a situation where customer is upset, rank a few tasks based on importance and then went onto video interview. Was asked what my favourite river island piece of clothing is and how I would sell it to a customer, what do I think typical tasks of a sales advisor role are, what does excellent customer service look like and give example, what makes a successful team.
Preguntas de entrevista [1]
Pregunta 1
What makes a successful team, What are typical sales advisor jobs, what is your favourite piece of RI clothing and how would you sell it to a customer.
