The interview process was great. I was interviewed by two managers and asked a series of questions. I remember the manager asking me questions to see how I would handle difficult situations in the workplace. Unfortunately, I haven't a memory of exact questions because I was a bit nervous. I just know they are really looking for well rounded people who won't get angry easily because we deal with clients who come to us at their worst and have no where else to go. The last thing they need is someone professional yelling at them when all they are trying to do is get help.