I recently interviewed for a role with Riot Games and was initially in direct contact with an internal recruiter. Unfortunately, after investing time in the process, I received a very generic rejection email — unsigned and without any personal touch — despite having had personal correspondence earlier. I also noticed that the role had been reposted a few days before my rejection, which gave the impression that a decision had already been made before notifying me. While I appreciate that not every candidate can be hired, I believe the candidate experience could be improved by providing more timely, transparent, and personalised communication. I would not apply here again.