It was a phone scree with the corp recruiter, a panel interview with the call center manger and work force manger. That interview went really well I like both mangers and they seemed to like me as I was passed on to the next round. In this round I had two interviews each interview as with 2 people from different department within the company. At redbox you have to pass all panel interviews if any of the 6 people you interview with don't like you there will be no offer. So make sure you sell yourself in all rounds.