I was contacted by one of their recruiters, who told me about the role, and how great a company Qualtrics was. After an initial screening, I was scheduled for the first round on on-site interviews. I arrived on the appointed date, and waited around the lobby area for about 5min, as there was nobody on the reception desk, before a random employee showed up, and kindly offered to take me to where the other recruiters were (the recruiter that contacted me was nowhere to be found).
Eventually another recruiter figured out who was supposed to interview me, and the process began. On the first round of interviews were very bright, and did a great job presenting Qualtrics, and the growth opportunities. They seemed very interested in my background, and expected me to move forward in the process. On the next round meeting with the manager of that particular team, was quite underwhelming. After having met several employees who were dynamic, personable, and bright, this manager spent most of the time talking about how exclusive Qualtrics is, how difficult it is to get in, and how smart everyone had to be. He rarely made eye-contact, and in general seemed annoyed to be there. I believe I made it to one of the last rounds of interviews, but then got a short email indicating I did not get the role.
If Qualtrics was a stock I would definitely buy it, but after my interactions with employees there, learning about the culture of the company, I would not want to work there. The Glassdoor reviews reflect what I found while meeting people there:
- Very high expectations but low correlation with rewards
- Culture is outwardly relaxed, but internally is very intense
- Pay is significantly below average, even for Utah
- They make an excellent product, and the company will continue to do well
- Recruiting practices favor those with high GPAs as opposed to experience, causing several teams to be unbalanced
- Perks are great, but are indirectly used to justify low compensation
- Health benefits are great
- Because of poor compensation, and recruiting practices, they are unable to recruit the top talent Qualtrics expects to attract, and critical roles often remain open for several months, making it difficult for people in teams that are understaffed