Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en QVC (Chesapeake, VA) en jun 2016
Entrevista
Submit application on line, received a call from HR for over the phone interview. Was then asked to come in to do a face to face interview. Was hired on the spot. Had to choose my shift from the available shifts, given a start date for training and did a drug test right on the spot.
Preguntas de entrevista [1]
Pregunta 1
What did you do when you got a call from an angry customer. Some role play.
The process was watching an animated scene, then rating each potential answer. I thought it was basic and made sense. However I believe they want to see you choose several answers as being acceptable responses, not just one.
I applied online and had to set up and interview. It was on Microsoft Teams. It was the basic Star method. The interview questions consisted of knowing how to troubleshoot and basic customer service related questions. Overall, I had a bad experience.
It was a basic interview process. Nothing out of the ordinary. Just sell yourself and you should be fine at the very least. Don’t think I would apply ever again though