Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Progressive Insurance en dic 2014
Entrevista
Both phone interview and face to face interview was based on STAR format. State the situation/task, next explain the action taken, and then conclude with the result. A somewhat relaxed interview and they did allow me time to think about specific situations. I would recommend having some sample situations handy just to lean on as the questions are different in the face to face from the phone interview. Overall, not an intimidating interview process. I was offered the position.
Preguntas de entrevista [1]
Pregunta 1
Explain a time when you were faced with a difficult customer how did you approach the customer and what did you do to resolve the issue?
Me postulé en línea. Acudí a una entrevista en Progressive Insurance
Entrevista
Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it
Acudí a una entrevista en Progressive Insurance (Modesto, CA)
Entrevista
Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method
Preguntas de entrevista [1]
Pregunta 1
Tell me about a difficult time you had at work and how you handled it.
Acudí a una entrevista en Progressive Insurance (Tampa, FL)
Entrevista
The interview process is pretty strenuous. You do have an assessment that you have to take. Before you get the in person interview. After you do the assessment you do have virtual star question method questions that you have to answer. If you don’t do well with that you won’t get the final interview with the recruiter or hiring person. Definitely study STAR questions. They’re kinda hard. And then the final interview they do ask you a few star questions as well. You can use the ones from your virtual interview. It was really easy-going though. I did appreciate how easy the conversation was for the final interview.
Preguntas de entrevista [1]
Pregunta 1
What is something that you don’t like about your current role?