Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en Progressive Insurance (Tampa, FL) en feb 2009
Entrevista
Progressive Insurance has a very rigid hiring process. First, there's an IQ test which consisted of 50 question in 12 minutes. It was taken in there office with 8 other applicants. That part was easy. The second part is a phone interview. Mine lasted approximately 1 hour. The interviewer was very nice and tried to make me feel at ease. The questions definitely put me on the spot. They ask very direct questions in the form of "Tell me a specific time when you...." I encourage everyone that is preparing for an interview here to think of specific instances where you went 'above and beyond' to help a customer. I didn't make it past the second part of the interview process so I can't speak on what happens after that.
Preguntas de entrevista [1]
Pregunta 1
Tell me a specific time where you had to solve a problem creatively and what was the outcome?
Me postulé en línea. Acudí a una entrevista en Progressive Insurance
Entrevista
I submitted my application and then got invited to complete a HireVue interview. It was about eight questions, all requiring STAR style responses. After I finished the interview, I received a rejection email. I honestly hate when companies play in people’s faces like this. What was the point of making me do an online interview if you already decided based on my resume? If you weren’t interested from the start, just say that. I have very little respect for companies that reject people through recorded online interviews, without ever allowing them to speak to a real person. It feels less like recruiting and more like a way to collect personal data our voices, our faces, without any real intention of moving forward.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when a customer or individual told you no at first and you were able to convince him or her to say yes.
Acudí a una entrevista en Progressive Insurance (Providence, RI)
Entrevista
Straight forward typical call center interview. Initial interview was a phone screening where the recruiter asked for a background description of my resume. Two days later I interviewed with a supervisor and hiring manager. Entire process took about 2 weeks to receive job offer.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you were able to de-escalate a customer.
Recruiter was rude, emailed me an hour before my interview and asked if I was available right now. I quickly responded and said that I could be ready in 20 mins sighting that our original interview was not for another hour. Upon the interview he made a comment about not being able to drop everything and start the interview an hour early. I had inquired about a religion question and holidays that differ from normal US holidays and he said yeah that wouldn't really align with our values. I should have sued. He sighted on my after interview report that I didn't have the experience he was looking for (which was a lie).
