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      PointClickCare

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      Búsquedas relacionadas: Evaluaciones de PointClickCare | Empleos en PointClickCare | Sueldos en PointClickCare | Prestaciones en PointClickCare
      Entrevistas en PointClickCareEntrevistas para el cargo de Customer Support Representative en PointClickCareEntrevista en PointClickCare


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      Entrevista para Customer Support Representative

      16 de mar de 2019
      Empleado anónimo
      Mississauga, ON
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. Acudí a una entrevista en PointClickCare (Mississauga, ON) en mar 2019

      Entrevista

      Applied February 05 2019, got a phone call 3 weeks later from the hiring manager, who went over the role and salary expectations. Received an email from HR to set up an in-person interview. The whole process was great, the two managers that interviewed me were on time for the interview, they were both pleasant and courteous.

      Preguntas de entrevista [1]

      Pregunta 1

      Went over my resume and also asked behavioral and situational questions. The questions were relative to the role.
      1 respuesta
      1

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Support Representative en PointClickCare

      Entrevista para Customer Support Representative

      19 de ago de 2021
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en PointClickCare en ago 2021

      Entrevista

      This was on the Collective Medical side of the company. First interview with recruiter - she was new to the company and gave the wrong hours, so that presented an obstacle for my second interview. Second interview was with team lead. She was very nice, but hesitated when I asked questions about rapport among employees and what my responsibilities would be. Third interview was with manager of team lead and former person in the role. They kept talking over each other, so it was hard to understand what questions were actually being asked. One interviewer kept playing with and pulling her hair while talking, creating a lot of distraction. The interview was via zoom and the interviewer playing with her hair kept looking at the wrong monitor, so I had a view of the side of her head. Neither seemed to listen to what I was saying when I answered and continued to ask the same questions several times. There was very little cohesion in this process.

      Preguntas de entrevista [4]

      Pregunta 1

      How do you plan to form relationships with other staff members by working remote?
      Responder pregunta

      Pregunta 2

      How do you deal with ambiguity?
      Responder pregunta

      Pregunta 3

      What is your favorite part of your job?
      Responder pregunta

      Pregunta 4

      How do you deal with a frustrated client (one asked this at least 4 times, despite my clear answers)
      Responder pregunta
      2

      Entrevista para Customer Support Representative

      7 de mar de 2017
      Empleado anónimo
      Mississauga, ON
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en PointClickCare (Mississauga, ON) en ago 2013

      Entrevista

      Very convenient for remote positions. Interviewer was very professional and explained the company and any questions I had. This was one of the best interview experiences I have had in a non-face to face interview. Would recommend anyone interested in applying as this interview experience is great.

      Preguntas de entrevista [1]

      Pregunta 1

      Desired work hours
      Responder pregunta
      avatar
      Respuesta de PointClickCare
      9y
      Thank you so much for your feedback! We appreciate it!

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