The interview process was very long and took 6+ weeks from when a recruiter first reached out to me on LinkedIn to receiving the final decision. To start with positives, everyone that I spoke to was very nice. However, there is where, unfortunately, positive feedback ends as there were many process issues with the interview process. Initially, a recruiter on LinkedIn reached out to me for the role. I then had a phone screen with another recruiter. After this phone screen, I had another phone call with someone on the team. After this, I had three different recruiters reach out to ask my availability, schedule the call, and then send my "prep" material.
The first irritating factor here is that after I sent over my availability, they scheduled my onsite outside of the range I had given them, so I had to rearrange meetings I have at my current job. On top of that, none of the interview prep materials I was given mentioned anything about a technical assessment. They just covered things like "here is the closest happy hour spot" and "we will ask you questions about our culture!" If I had known there would be a technical assessment for an interview on the business side, I would have prepared very differently than I had. When I went into the interview, I met with yet another different recruiter who walked me to the conference room where I had my interviews. There were 3 in person with team members and the hiring manager, and one video call with a team member in New York.
After the onsite, I sent my thank you notes but did not hear back from any of the recruiters. After two weeks of silence, I sent a follow up to the recruiter that I had met in person. She told me that she was not the recruiter I needed to talk to and that she spoke to the correct recruiter who would follow up. I waited another week without any follow up from that recruiter, so I sent her an email directly. After a full business day, she sent me an email saying that they had decided to move forward with someone else.
My main issues with the process are as follows:
1) I never had any idea who my main point of contact was because I spoke with at least 4 recruiters for each step of the process.
2) I think that if they are going to have a technical assessment, they should make that clear before having someone onsite.
3) The lack of follow up is incredibly disrespectful. Especially since I had been onsite and met the team. Unfortunately, this lack of respect and communication has become the norm, but I believe that they should follow up within a few days. Even if a decision hasn't been made, they can say something like "Thank you for your time, we are still evaluating a pool of candidates and will let you know within x number of weeks."
4) The complete lack of regard for my scheduling needs when setting up the onsite. It is important to remember that a candidate's time is valuable too.